Support Plans
Colishay Premier Support
This package is the most extensive support package that we
offer. You are given a web portal with a customized knowledge
base for your location, Online FAQ's, live phone support with a
1-800 number, and email support for your customers. Packages
vary in price based upon your location, volume of calls, and
hours of operation. Each Premier Plan includes discounted Onsite
Support pricing. Contact your Colishay sales representative
today for pricing and more information.
Colishay Advanced Support
This email and web support package offers you an economical way
to provide assistance for your end users. This package is only
available during regular business hours. However, your users
have access to the customized knowledge base and FAQ's around
the clock. This is a great option for those businesses that want
to provide professional support, but don't want to incur the
costs associated with the Colishay Premier Package. Contact your
Colishay sales representative today for pricing and more
information.
Colishay Standard Support
This support option is included with every Colishay product
sold. Your designated staff members get unlimited email and
web-based support for the product. We do not support end users
with this support package. Emails are answered during regular
business hours.